Financial technology and cybersecurity provider CSI has announced a partnership with HuLoop, an AI-powered no-code automation platform, to enhance efficiency for community and regional banks. The collaboration integrates HuLoop’s Work Intelligence platform with CSI’s NuPoint Core Banking System, giving financial institutions new tools to streamline operations, reduce costs, and stay compliant with regulatory demands.
Jeff May Banterra BankPresident
Tackling Operational Strain in Banking
Banks today face mounting challenges, from labor-intensive document processing to customer onboarding workflows prone to delays and errors. Compliance-heavy environments often leave employees bogged down with repetitive, low-value tasks, contributing to fatigue and inefficiency.
HuLoop’s platform is designed to alleviate these pressures by combining human-in-the-loop automation with intelligent software agents. Routine tasks are automated, while human oversight ensures quality and compliance remain intact.
“Human-in-the-loop design ensures that automation enhances people’s work instead of replacing it,” said Todd P. Michaud, CEO of HuLoop. “Community banks and credit unions are under pressure to grow without adding headcount at the same rate. By integrating HuLoop into CSI’s NuPoint ecosystem, we’re making it easier for institutions to deploy the power of AI automation quickly, securely, and in a regulator-friendly way.”
A Unified, No-Code Solution
HuLoop’s no-code approach allows banks to implement automation without extensive IT resources. The platform unifies productivity discovery, workflow orchestration, document processing, process automation, and even testing for lending and collections. By reducing manual intervention, banks can speed up approvals, minimize errors, and refocus employees on customer-facing services.
Early adopters are already reporting positive results.
“It’s helping us automate back-office tasks and improve operational efficiency, which allows our team to focus more on delivering exceptional service to our customers,” said Jeremy Hoard, EVP & Chief Banking Officer of Legends Bank.
Extending Core Banking With AI
For CSI, the goal is to expand the capabilities of its NuPoint platform by embedding advanced AI-driven automation.
“We’re extending NuPoint with proven AI-based automation capabilities that simplify operations and help institutions deliver exceptional service,” said Jason Young, vice president of product management at CSI.
Outlook
As competition in the financial sector intensifies, banks are under pressure to operate more efficiently while meeting stricter compliance standards. The CSI–HuLoop partnership reflects a growing trend toward integrating AI into core systems, not to replace staff, but to free them from repetitive tasks and enable stronger customer engagement.
By combining automation with human oversight, the collaboration aims to help banks strike the right balance between operational efficiency and personalized service—an approach that could shape the future of community banking.
